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Best Mall Shopping Guide
Contacts for Consumers
1.
National Contact Center of the Federal Consumer Information Center
The Federal Consumer Information Center gives answers to your questions about the federal government and about everyday consumer issues. Its the help desk for everyday life - get the answers you can trust.
Tips on: Cars | Education | Employment | Food and Nutrition | Health
Housing | Insurance | Money and Credit | Investing | Privacy
Shopping at Home | Travel | Utilities | Disabilities
Before You Buy This section contains general advice on steps to take when shopping for goods or services, warnings on what to watch out for, and specific information on how to shop for certain major items such as cars, credit and home improvements. Follow the suggestions and use the resources listed in this section when you're considering a purchase and want to make the best buy.
After You Buy Use this section if you have a problem after making a purchase, including finding legal advice or getting help from the media. Follow the form of the sample complaint letter to present your complaint most effectively.
Filing a Complaint In addition to the resources listed in the handbook, we've compiled a list of Federal Agencies where you can document a complaint against a company.
Select one of the following links for the format you wish to view.
.pdf .txt
Consumer Assistance Directory Check here to find the most appropriate place(s) to file your complaint or ask a question. This section provides individual names, addresses, telephone numbers, TDD/TTY and fax numbers, e-mail addresses, and web sites for contacts in consumer organizations, corporations, trade associations, and government agencies at the city, county, state and Federal level. These sites have a "contact us" button to provide another way to send your message directly to the company or agency.
Página Web de Acción para los Consumidores
We need your help to keep the Handbook up-to-date. Please report any changes to Handbook Update, Federal Citizen Information Center 1800 F Street, NW, Rm. G-142, Washington, DC 20405, or e-mail the
If your school or organization could use multiple copies of the Consumer Action Handbook, please email us at or call 1-888-878-3256.
This service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. If you have a comment or question, e-mail